Booking, Cancellation & Refund Policy
Last Updated: 7 August 2026
This policy explains how bookings, cancellations and refunds are handled by CloudNest Retreats.
Booking Confirmation
- Bookings are confirmed only after availability is verified.
- A booking confirmation will be shared through WhatsApp, email or phone.
- Please verify your booking details before confirmation.
Cancellation by Guest
- Cancellation requests should be communicated as early as possible.
- Refund eligibility may depend on the notice period and booking conditions.
Refund Policy
- Approved refunds will be processed through the original payment method whenever applicable.
- Processing times may vary depending on the payment provider.
Changes to Bookings
- Changes to travel dates or guest details are subject to availability.
- Additional charges may apply where applicable.
Cancellation by CloudNest Retreats
- In exceptional situations beyond our control, bookings may need to be rescheduled or cancelled.
- Where possible, suitable alternatives or refunds will be offered.
Contact Us
- For any questions regarding bookings, cancellations or refunds, please contact us through our Contact page.